Last updated: placeholdertofill:[PRIVACY POLICY EFFECTIVE DATE]
Privacy Policy
This Privacy Policy explains how Voltra ("Voltra", "we", "us", or "our") collects, uses, stores, and shares information when you use our mobile application, website at https://voltra.app, and related services (collectively, the "Service").
Voltra is a workout execution assistant. We help you create workouts, log training sessions, and track progression over time.
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.
1. Data controller
The data controller responsible for your personal data is:
- Legal entity: placeholdertofill:[LEGAL ENTITY NAME]
- Registered address: placeholdertofill:[REGISTERED ADDRESS]
- Country: placeholdertofill:[COUNTRY OF INCORPORATION]
- Company registration number: placeholdertofill:[COMPANY REGISTRATION NUMBER]
- Contact email: support@voltra.app
- Data protection contact: placeholdertofill:[DATA PROTECTION CONTACT EMAIL]
2. Information we collect
We collect information you provide directly, information generated through your use of the Service, and limited technical information necessary to operate the app.
Information you provide may include:
- Account information such as email address and display name
- Workout data, including exercises, sets, reps, weights, duration, and notes
- Preferences and settings within the app
- Support requests and communications with us
Information collected automatically may include:
- Device information such as device model, operating system, and app version
- Usage data such as feature interactions, crash reports, and performance logs
- Approximate location derived from IP address when you use the website
- Identifiers necessary for authentication, security, and sync
We do not intentionally collect special categories of personal data unless you choose to include such information in free-text fields. Please avoid entering health information beyond what is necessary to track your workouts.
3. How we use your information
We use your information to:
- Provide, maintain, and improve the Service
- Save and sync your workouts across your devices
- Calculate progression and display training history and analytics
- Authenticate your account and protect against abuse or fraud
- Respond to support requests and communicate service updates
- Analyze usage to improve performance, reliability, and product design
- Comply with legal obligations and enforce our Terms of Service
4. Legal bases for processing
If you are located in the European Economic Area, the United Kingdom, or Switzerland, we process personal data on the following legal bases:
- Contract: to provide the Service you request
- Legitimate interests: to secure, improve, and operate the Service
- Consent: where required, such as for optional analytics or marketing communications
- Legal obligation: where we must retain or disclose data to comply with law
6. Data retention
We retain personal data only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
If you delete your account, we will delete or anonymize your personal data within a reasonable period, except where retention is required by law or for legitimate business purposes such as fraud prevention.
7. Security
We implement technical and organizational measures designed to protect your information, including encryption in transit, access controls, and monitoring. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. International transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms to protect personal data transferred internationally.
9. Your rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Delete your personal data
- Restrict or object to certain processing
- Receive a portable copy of your data
- Withdraw consent where processing is based on consent
- Lodge a complaint with your local data protection authority
To exercise these rights, contact us at placeholdertofill:[DATA PROTECTION CONTACT EMAIL] or support@voltra.app. We may need to verify your identity before responding.
10. Children's privacy
The Service is not intended for children under placeholdertofill:[MINIMUM AGE] years old. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will take appropriate steps to delete it.
11. Third-party services
The Service may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you use.
12. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page and, where appropriate, notify you through the app or by email.
13. Contact us
If you have questions about this Privacy Policy or our data practices, contact us at:
- Email: support@voltra.app
- Data protection contact: placeholdertofill:[DATA PROTECTION CONTACT EMAIL]
- Postal address: placeholdertofill:[REGISTERED ADDRESS]